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Celia Wong
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Celia Wong

Refund Policy

Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at https://celiawong.com/. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain items cannot be returned, like custom products (such as Shoes / Bags / Handmade items). Please get in touch if you have questions or concerns about your specific item.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us to get the Return Authorization number and we are happy to assist you.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

星級形象設計師-黃欐堯

星級形象設計師-黃欐堯

香港著名形象設計師黃欐堯Celia, 全新個人網站 celiawong.com 概念來自她多年的講物經驗與心得,她對時裝潮流特別有觸角,以 l’m not a stylist, I’m the stylist 為主題, 於個人網頁分享潮流配搭心得。更與多個國際知名網站合作如:Net-a-Porter, Matchesfashion.com, 24s.com, Adidas.com, Mytheresa.com 等。Celia會在各大時裝綱站,挑選她喜歡的單品,為大家提供快捷的購物體驗,定期有特別優惠及活動!

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